Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
communication skills to liaise with client
literacy skills to:
document technical specifications
interpret client business requirements
planning and organisational skills to design website navigation
problem-solving skills to resolve technical problems
technical skills to:
conduct user analysis
integrate online processes
undertake website analysis
use site design software.
Required knowledge
client and business liaison and understanding how ebusiness sites fit into corporate strategy
CSS
hypertext markup language (HTML) and eXtensible hypertext markup language (XHTML)
hypertext transfer protocol (HTTP)
implications of technology connectivity and documentation of technical specifications
World Wide Web Consortium (W3C) standards
website architecture and business process design and linkages between processes.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Requirements may relate to: | business network people in the organisation system. |
Client may include: | employees external organisations individuals internal departments. |
Content may include: | background articles copyright and disclaimer notices customer-only information customer-specific information error messages feedback mechanisms forms frequently asked questions (FAQs) hyperlink titles information and interactive features, such as product information instructions organisational information ratings, rankings, testimonials and quotes from reviews reference pages site map what’s new. |
Security may include: | authentication requirements protected pages. |
Accessible may relate to ability of people: | to access and navigate the website without the need to install additional plug-ins or software with current browsers to access and navigate all sections of the website with disabilities to browse and access all sections of the website. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist